Let's discuss your shipment
Tell us the route, commodity and timeline. Our team will come back with a considered option and an indicative price.
Talk to us
Direct lines to the right desk
Each function has its own number so your enquiry reaches the person who can answer it.
- Office+91 2244816768
- Mobile+91 8591517489
- Enquiries+91 8454002489
- Export+91 9892037489
- Accounts+91 7977148549
- Overseas+91 9136917489
- Global Courier+91 8591517489
- Hours
- Operations desk available 24/7
Find us
Head office: Ghatkopar West, Mumbai
Getting a useful answer fast
What to include in your enquiry
A quotation is only as good as the information behind it. Send these five things and you will usually have a considered option and an indicative price the same working day, instead of a reply asking for more detail.
Route
Origin and destination: city and country at minimum, the specific port, airport or ICD if you know it.
Commodity
What the cargo is, and its HS code if you have one. For hazardous goods we also need the UN number and safety data sheet; for temperature-controlled cargo, the required range.
Weight and volume
Gross weight plus dimensions or cubic volume, and the number and type of packages. Air freight is priced on the higher of actual and volumetric weight, so dimensions matter.
Incoterm and timing
Who is responsible for which leg, and the date the cargo needs to arrive. The deadline often changes which mode we would recommend.
What happens next
How we handle an enquiry
Your message reaches the operations desk, not a marketing inbox. Someone who actually books freight reads it, checks whether the routing and the mode you asked about are the right ones, and comes back with a quotation and, where relevant, an alternative worth considering.
If the enquiry is urgent, call rather than email: a vessel cut-off today, cargo already at the port, a customs query that needs answering now. The numbers on this page are answered by function, so the export desk, the accounts desk and the overseas desk each pick up directly. The operations desk is available 24 hours.
If you decide to proceed, the account is assigned a named coordinator who owns the shipment from booking through to delivery. If you decide not to, you still keep the comparison. We would rather be the quotation you measure others against than the one you never hear from again.
- Quotations usually returned the same working day
- Operations desk reachable 24/7
- Direct lines by function, not a switchboard
- A named coordinator once you proceed
FAQ
Before you get in touch
Origin and destination, commodity, approximate weight or volume, and your target date. That is enough for us to come back with a realistic option and indicative price.
Most enquiries receive a reply the same working day. The operations desk is reachable 24/7 for cargo already in transit.
Each function has a direct line: general enquiries, exports, accounts, overseas and global courier are listed above. Use the one closest to your query to reach the right desk first time.
Yes. Our head office is at 1210, 86 Central by Crystal Group, Ghatkopar West, Mumbai 400086. Please call ahead so the right person is available.
Yes. We handle both inbound and outbound movement and work directly with agents across every continent we serve, for overseas consignees and shippers.
Where the enquiry is complete, a quotation usually comes back the same working day. Urgent operational matters should go to the phone rather than email, whether a cut-off, cargo at the port or a customs query, because the operations desk answers 24/7.
Yes. We are at 1210, 86 Central by Crystal Group, near Shreyas Signal on the Andheri–Ghatkopar Link Road, Ghatkopar West, Mumbai 400086. Call ahead so the right person is free when you arrive.
Yes. The overseas desk handles agent and consignee enquiries directly, including documentation queries raised at the destination end of a shipment we are carrying.
Ready to move your cargo?
Send us the route, commodity and timeline. You will get a considered option and an indicative price.