Twenty-five years of moving other people's deadlines
Cargoking Shipping & Logistics is a Mumbai-headquartered freight forwarder handling international and domestic cargo for businesses that cannot afford surprises.
Founder & CEO
Accountability is the product
Pragnesh Patel has spent more than 25 years in freight forwarding, customs clearance and DGFT documentation, and founded Cargoking in 2000 on a conviction that has not changed since: a freight forwarder earns its fee in the moments when something goes wrong: a vessel rolls, a document is queried, a consignee changes at the last minute.
Twenty-five years at the same desk is itself part of the argument. Carrier relationships, customs practice and the judgement to see a problem two days before it becomes one are not things a company acquires quickly, and they are what clients are actually paying for.
Every shipment is a business commitment. The responsibility is to move cargo with clarity, compliance and dependable execution from start to finish.
That conviction set the operating method the company still runs on: plan carefully, document correctly, communicate clearly, and stay accountable until the cargo is delivered.
- Oversight across freight planning, booking and final delivery
- Customs and DGFT documentation managed in-house
- Client communication built around visibility, not chasing
Who we are
A freight forwarder, not a broker
We plan the route, book the capacity, prepare the paperwork and stay on the file until the cargo is delivered. Nothing is handed down a chain of intermediaries, which is why most of our business is repeat business.
More than 500 businesses ship with us, and a good number have done so for more than a decade, through staff changes on both sides, through policy changes and through two decades of shifting freight markets. In this trade, tenure is the only reference that cannot be manufactured.
Accreditation
Registered, certified and independently recognised
Cargoking holds the registrations that matter when cargo crosses a border, and clients can verify every one of them.
FFFAI MemberFederation of Freight Forwarders' Associations in India
Licensed MTOMultimodal Transport Operator, Govt. of India
MSME RegisteredMinistry of Micro, Small & Medium EnterprisesCapabilities
What we are set up to handle
One operating team covering the full movement, from first enquiry through customs to final delivery.
- International air and sea freight
- Domestic road and rail movement
- Customs clearance and DGFT filings
- Bonded and general warehousing
- Hazardous and temperature-controlled cargo
- Project and over-dimensional cargo
- Export packing and crating
- Door-to-door and DDP shipments
How we work
Four rules the operations desk runs on
Plan before you book
Mode and carrier are chosen against your deadline and landed cost, not against whatever is easiest to reserve.
Document correctly the first time
Most delays are paperwork, not transport. Filings are checked in-house before cargo moves.
Communicate without being chased
Milestones are pushed to you. You should never have to ask where a shipment is.
Stay on the file until delivery
Accountability does not transfer at the port. The same coordinator closes the file.
Worldwide agent network
Mumbai head office, Kenya entity, agents on every continent.
Cargoking delivers to all six inhabited continents. Direct agent relationships mean a booking placed in Mumbai is handled by someone accountable at the other end, not passed down a chain of brokers.
Our home region. Mumbai head office, nationwide Indian collection by road and rail, and agent coverage across the major Asian gateways.
Our shortest international lane. Consolidated and full-container sea freight alongside air, with agent handling at destination.
FCL, LCL and air freight on established lanes, with customs prepared at the Indian end by our own team.
Cargoking is a registered company in Kenya, which is why African movements run through our own entity rather than only an agent.
Long-haul ocean and air movement, documentation and classification handled from Mumbai before departure.
Covered through the same worldwide agent network, on the sailing and routing that suits the commodity and the deadline.
Milestones
How the business grew
Company founded
Started in Mumbai with a hands-on freight coordination model built around a small group of exporters.
National footprint
Extended into major Indian metros, serving clients across chemicals, engineering and retail.
Global agent network
Partnered with 100+ international agents to reach key trade lanes directly rather than through sub-agents.
500+ clients
Now supporting more than 500 businesses across import, export, warehousing and project cargo.
How we are built
Why clients call us one of the best logistics companies in Mumbai
Not because we say so. Because of four decisions about how the company is run. Each costs us something, and each removes a common reason shipments go wrong.
Customs stays in-house
Most forwarders of our size subcontract customs and DGFT work. We employ it. It is more expensive to run and it removes the single most common cause of delay: the gap between the person who booked the freight and the person who filed the paperwork.
One coordinator owns the file
Every account has a named person who follows the shipment from enquiry to delivery. You are never explaining your consignment to someone reading it for the first time.
The desk answers at any hour
Vessels, flights and customs do not keep office hours, so neither does our operations desk. Exceptions get handled when they happen rather than the next morning.
The quote is the invoice
Charges are itemised up front, including the destination and handling costs that some quotations leave out. It loses us the occasional comparison on price. It keeps the clients we win.
Where we work from
Mumbai, and why the location still matters
Cargoking operates from Ghatkopar West, within working reach of Nhava Sheva, India’s largest container port, and of the Mumbai Air Cargo Complex. That proximity is not sentimental: it is the difference between resolving a customs query the same morning and the following week.
Mumbai is also where the carriers, consolidators and CFS operators are concentrated. Being inside that network means space on a tight sailing or a full flight can be found by making a call.
Cargoking is also a registered company in Kenya, so East African movements clear through our own entity on the ground rather than an agent acting on our behalf. Responsibility never changes hands at the destination.
Cargo itself comes from everywhere. Manufacturers across Maharashtra, Gujarat and further inland feed the Mumbai gateway by road and rail, so a client in Pune deals with exactly the same team as one in Andheri.
- Head office in Ghatkopar West
- Nhava Sheva and Mumbai ACC nearby
- Inland origins fed by road and rail
- One office documents every shipment
FAQ
About Cargoking: common questions
Cargoking has been moving freight since 2000 and operates from a head office in Ghatkopar West, Mumbai. Founder and CEO Pragnesh Patel brings more than 25 years of experience in freight forwarding, customs clearance and DGFT documentation.
We hold direct agent relationships across all six inhabited continents through a worldwide agent network, with established markets including the UAE, United Kingdom, Poland, USA, Brazil, Kenya, Uganda, China, Singapore and Indonesia.
Yes. Customs filings and DGFT documentation are prepared by our own team in Mumbai rather than outsourced, which is why queries are usually resolved the same working day.
Cargoking is an FFFAI member, an ISO-certified company, a licensed Multimodal Transport Operator and MSME registered.
Every account is assigned a named coordinator who owns the file from booking through to proof of delivery. Direct lines for exports, accounts and overseas desks are listed on the contact page.
Customs and DGFT documentation are prepared by our own staff instead of being subcontracted, every account has a named coordinator rather than a shared queue, the operations desk answers 24/7, and quotations are itemised so the invoice matches what was agreed. Those four decisions remove most of the reasons a shipment goes wrong.
More than 500 business clients ship with us, to all six inhabited continents through a worldwide agent network, alongside domestic movement across India. Established markets include the UAE, United Kingdom, Poland, United States, Brazil, Kenya, Uganda, China, Singapore and Indonesia.
Yes. Cargo is collected from inland origins across India by road and rail and consolidated for export through Mumbai or whichever gateway suits the routing. Documentation is handled centrally by the Mumbai team either way.
Ready to move your cargo?
Send us the route, commodity and timeline. You will get a considered option and an indicative price.